Frequently Asked Questions

Download the FreshBasky app from the Play Store or App Store, create an account, add your delivery address, and start shopping. There's no website checkout - all orders are placed through the app.

Most orders arrive within 15–30 minutes, depending on your location and order size, delivered from the nearest FreshBasky fulfillment center.

We support major debit/credit cards, UPI, and cash on delivery (COD) in supported regions, all processed securely through the app.

Use the in-app Help Center for the fastest response, or reach us at official.freshbasky@gmail.com or through our Contact page.